WhatsApp and Enterprise Nation have announced a partnership to educate and support small businesses in the UK on how to connect with customers and grow their businesses using WhatsApp’s free business tools.
WhatsApp is the world’s most popular private messaging service, with over 2 billion users around the world, but many in the UK don’t know that WhatsApp also offers a free-to-use business app, specifically created for SMBs.
Already, two in three people surveyed globally say they have messaged a business, and the WhatsApp business app was built with the small business owner in mind. The app makes it easy for small business owners to connect with customers, highlight key products and services, take orders, and answer customer service questions, making customer interactions quick, personal and private.
WhatsApp’s free business tools
Businesses can create a catalogue to showcase products and services and use special tools to automate, sort and quickly respond to messages.The WhatsApp business app already has over 50 million users worldwide and 175 million messages are sent to a WhatsApp business account each day.
Recent research also shows that 35% of small business owners believe that
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