Upstairs Downstairs boosts omnichannel operations with Brightpearl tech — Retail Technology Innovation Hub - Retail Technology Innovation Hub

Summary

Furniture retailer Upstairs Downstair is transforming its omnichannel processes with Brightpearl.

The brand will tap such features as Automation Engine, Demand Planner and advanced reporting functionality,

Furniture retailer Upstairs Downstair is transforming its omnichannel processes with Brightpearl.

The brand will tap such features as Automation Engine, Demand Planner and advanced reporting functionality,

It says that it will also save countless hours with Brightpearl in place to automate and streamline time intensive manual processes.

Ireland-born Upstairs Downstairs is a family run business going back to 1983.

It operates via three bricks and mortar outlets based in Monaghan, Enniskillen and Lisburn, and also runs a website powered by Shopify Plus - selling furniture, flooring, bedding and home accessories, direct-to-consumer from over 150 suppliers.

It lacked visibility between its online operations, warehouses and three physical stores. It also found it hard to maintain accuracy in its manual reporting, and was straining its resources on manual stock management and time consuming inventory analysis.

Brightpearl’s range of plug and play integrations meant it synced with the retailer’s existing Shopify Plus setup as well as its current accounting software, Xero, and its API access means it can easily link to any apps or sales channels the merchant chooses to scale with in future.

Upstairs Downstairs boosts omnichannel operations with Brightpearl tech — Retail Technology Innovation Hub - Retail Technology Innovation Hub
Photo Credit: Retail Technology Innovation Hub

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