Remote Clinical Phone Support Specialist- Work From Home – Work from Home

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Primary Location: Novi, Michigan, United States

Part time R1174731 Date Posted: 01/05/2021

Job description

Qualified Clinical Phone Support Specialists will be tasked with acting as a point of contact and trainer for devices and machines. The call center hours are Monday through Friday, 2pm-10pm.


This Clinical Phone Support Specialist role allows you to utilize your clinical experience while working from home.


Responsibilities:

● Provides customers with service and product troubleshooting via telephone

● Provides documentation of calls in CRM system

● Escalates issues requiring further investigation

● Performs technical and application support needed

● Replies to inbound customer calls in a timely manner


Benefits:

In addition to working with the company strives to provide employee growth and well-being, you have the opportunity to:

● Be at the forefront of cutting edge medical device technology

● Interact with peers in the healthcare setting without patient care responsibilities

● Gain professional growth and exposure to medical device industry

● Work from home / remote


Job Requirements:

  • • Registered Nurse 
  • • 1 – 2+ years’ experience 
  • • Strong Communication Skills 
  • • Ability t

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