Hiring L1 Service desk analyst Job Type : Contract Location : Remote Working Hours : Pacific Time Zone JD Service Desk : • Candidate needs to have at least 1 – 3 years of experience in handling incidents / requests over calls from US callers. • Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups. • Experience in installing Applications. • Good customer service mindset and customer handling skills Thanks, Mounika Karlapudi | Associate Executive Infinite computer solutions Email: mounika.karlapudi@infinite.com Web site: www.infinite.com