We are looking to fill Remote position as Help desk Technician Mode of interview: Webcam Service Desk 1/ SD1 Work from Home 100% Remote, Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection Applicant must have 3 years of experience with the following: • Experience in Call Center Support • Experience in Help Desk technical Support • college degree or equivalent technical study preferred; may accept equivalent work experience. • Microsoft O365, ability to type 40+ WPM, excellent time management • Experience with ServiceNow, Salesforce or similar ticketing system.