Remote IT Helpdesk Technician

Job Sector: Computer Help Desk

Remote IT Helpdesk Technician


  • Sector / Category : Computer Help Desk
  • Is Job Remote : Job is Remote
  • Employment Type : FULLTIME
  • Employer Name : SonicJobs
  • Employer Location : Charlotte
  • Country : US
  • Minimum Salary : Not declared
  • Maximum Salary : Not declared
  • Salary Currency : US
  • Date Posted : Sep 13th, 2022
  • Listing source : SonicJobs

Full time IS Technician openings i area with a major healthcare company! COVID conscious? FULLY remote position! Starting ASAP!! Apply now to Garrett with A-Line! PAY RATE:$19+ per hour HOURS: Training 8am-430pm M-F START TIME BETWEEN 1PM AND 3PM 40 hours per week. Multiple shifts available through all times of day. Helpdesk Technician Job Description • Responsible for resolving customer inquiries by using the tools provided to services the customer quickly, efficiently and thoroughly. • Prompt response to questions from in-store employees by troubleshooting, diagnosing, resolving problems and overall store support and installations. • Document problems accurately and succinctly in the appropriate support tools provided. • Maintain knowledge with accurate and up to date information relating to current policies, procedures and troubleshooting techniques. Job Requirements: Helpdesk Technician Requirements: • High school diploma or GED • Some technical schooling and/or military experience encouraged. • A minimum of 6 months related work experience required, ideally in a call center, technical or customer service-related role • Must have excellent Customer Service and Communication skills • Must have competent PC skills, Particularly in Excel and Access • Able to work in a flexible 24/7 work environment, preferred • Must Reside Within 75 Mile Radius of Elizabeth City Why Apply: • Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability • Fully Remote! Work from the comfort of your own home • 401k after 1 year of employment: With employer match and profit sharing • Flexible Hours! Open 24/7, 365. Multiple shifts available to hit 40 hours per week, • Competitive Pay Rate! Apply now to Garrett with A-Line! I look forward to hearing from you! Key Words: Remote, Help Desk, IT Support, Midnights, Flexible Schedule, Entry level, Military, Geek Squad, Benefits, Computer Science, IS Technician.

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