Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. Job Requirements Requirements • Ability to pass an in-depth criminal background check • Knowledge of ITSM. • Experience resetting/unlocking domain accounts using Active directory. • Experience troubleshooting Citrix VMs. • Requires Associate's degree or recognized trade certification; • 1-2 years of computer troubleshooting experience • 2-3 years customer service experience preferred. • Understanding and use of SD tools preferred. • Basic to intermediate technical knowledge of personal computer hardware and software, networking; telecommunications, applications, and/or configuration management. • Up to date COVID-19 vaccination is required Hiring Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or other protected status. Hiring Company is committed to providing jobs for veterans transitioning to civilian life. By submitting your interest in this job, you agree to receive text notifications with additional steps to complete your job application. You will receive up to 6 messages from the number "63879". Message & data rates may apply. Please refer to our privacy policy for more information.