IT Support / Help Desk

Job Sector: Computer Help Desk

IT Support / Help Desk


  • Sector / Category : Computer Help Desk
  • Is Job Remote : Job is Remote
  • Employment Type : CONTRACTOR
  • Employer Name : Upwork
  • Employer Location :
  • Country : US
  • Minimum Salary : Not declared
  • Maximum Salary : Not declared
  • Salary Currency : US
  • Date Posted : Jul 30th, 2022
  • Listing source : Upwork

We are looking for an IT Support or Help Desk person to provide technical assistance with computer system, hardware and software. Duties and responsibilities are: •Serve as the first point of contact for team members and clients seeking technical assistance over the phone or email. • Provide accurate information on IT products or services • Determine the best solution based on the issue and details provided by the team members and clients Qualifications: • A strong working knowledge of computer systems, hardware, and software. • A technical, logical thought process • Problem-solving skills • An ability to stick to strict deadlines • Good oral and written communication skills • Experience researching, analyzing and interpreting automated system problems • Related experience and training in troubleshooting and providing help desk support Education: College degree with substantial professional training in one or more of the following, or closely related areas: • Information Technology • Computer Engineering

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