Help Desk Specialist

Job Sector: Computer Help Desk


  • Sector / Category : Computer Help Desk
  • Is Job Remote : Job is Remote
  • Employment Type : FULLTIME
  • Employer Name : ProArch Consulting Services Private Limited
  • Employer Location :
  • Country : US
  • Minimum Salary : Not declared
  • Maximum Salary : Not declared
  • Salary Currency : US
  • Date Posted : Aug 11th, 2022
  • Listing source : LinkedIn

One of our clients. It's direct hiring. Job Title: Help Desk Specialist Job Type: Full Time - Remote 100% Govt Project Help Desk Specialist, Senior - Full-time (LOC required) • 10+ years of experience leading and administering tiered IT helpdesk operations • Improved reporting metrics, create, maintained, and updated operational process documentation • Prepared correspondences, maintained client appointment logs and records, and provided ongoing support to build rapport and disseminate information. • 5+ years of working experience with Help Desk Specialist • ITIL certification • Experience with USDA SNAP Helpdesk operations is a huge advantage

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