Help Desk IT Support - Remote

Job Sector: Computer Help Desk

Help Desk IT Support - Remote


  • Sector / Category : Computer Help Desk
  • Is Job Remote : Job is Remote
  • Employment Type : FULLTIME
  • Employer Name : Ignitec Inc
  • Employer Location : Washington
  • Country : US
  • Minimum Salary : Not declared
  • Maximum Salary : Not declared
  • Salary Currency : US
  • Date Posted : Sep 21st, 2022
  • Listing source : Learn4Good

Position: Help Desk IT Support - Remote role Job Description We are seeking a Help Desk IT Support to join our team! You will resolve computer-related issues for your clients. Responsibilities: Provide Tier 1 Support to customers, manage user accounts Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Basic Networking, Computer set up, printers and laying down cables where needed Track customer issues and resolutions Qualifications: Previous experience in IT, customer service, or other related fields Remote Help Desk support experience Experience working in large teams and supporting multiple users. Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor

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