Help Desk for Statistics Department IT Department

Job Sector: Computer Help Desk

Help Desk for Statistics Department IT Department


  • Sector / Category : Computer Help Desk
  • Is Job Remote : Job is Remote
  • Employment Type : FULLTIME
  • Employer Name : University of Wisconsin-Madison - Student jobs
  • Employer Location : Madison
  • Country : US
  • Minimum Salary : Not declared
  • Maximum Salary : Not declared
  • Salary Currency : US
  • Date Posted : Jul 28th, 2022
  • Listing source : University Of Wisconsin–Madison - Talentify

Department Overview: Department of Statistics, see Anticipated Start Date: As soon as possible Anticipated End Date (If Applicable): Remote Work Eligibility Detail: Not Remote Anticipated Hours Per Week: 5 - 20 hours per week Schedule: TBD upon hire Salary/Wage Range/Lump Sum: $12.00 - $15.00 per hour Number of Positions: 1 Qualifications: • Must qualify for Student Hourly employment • Must be able to work remotely, if needed (i.e. must have access to a computer with a stable internet connection) • Ability to typically work approximately 15 hours a week (mostly during the day on weekdays), with the possibility of scheduled duties mornings, weeknights, and weekends • Ability to problem-solve, make decisions, and work independently or with others as appropriate to the task at hand • Ability to communicate effectively and professionally with customers and coworkers both person-to-person and by email • Excellent time management skills • Strong basic computer skills Knowledge, Skills & Abilities: • Technical familiarity with modern computer systems • A strong desire to learn will be considered in lieu of experience in any of the above areas • An understanding of different educational, technical, and cultural backgrounds, in order to communicate effectively with our end-users • 2 or more years remaining as a student, preferred but not required Position Summary/Job Duties: Student will respond to requests for help from advisors and administrative staff in using statistics computing facilities. This may include helping students obtain access to computing resources and identifying aging equipment, and troubleshooting computer/application problems. Communicate with computer support staff about issues encountered with equipment or computing system. COVID-19 Workplace Safety: Please review and be aware of the Student Employee COVID-19 Workplace Safety Policy. Physical Demands: May be required to lift computing equipment, including desktops, laptops, monitors, printers, etc Institutional Statements: Equal Employment Opportunity Statement: UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce. Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Accommodation Statement: If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

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