Desktop Support

Job Sector: Computer Help Desk


  • Sector / Category : Computer Help Desk
  • Is Job Remote : Job is Remote
  • Employment Type : CONTRACTOR
  • Employer Name : Apptad Inc
  • Employer Location : Redmond
  • Country : US
  • Minimum Salary : Not declared
  • Maximum Salary : Not declared
  • Salary Currency : US
  • Date Posted : Sep 16th, 2022
  • Listing source : Glassdoor

Hi, My Name is Rishav and I work as Recruiter with Sumeru Solutions, please find the attached description and let me know your views on it Job Title-Desktop Support Location-Redmond, WA (Onsite) Job Type-Contract Required Skills / Qualifications: • Minimum 3-15 years hands on experience as deskside/Onsite support/local IT engineer MUST- Basic MAC and strong windows exp • Strong Microsoft Operating System installation(Win XP/Win 7Win 8.1/MAC) and troubleshooting skills • Strong Experience in Providing Hands & feet Support for Meeting Room VC Devices, Network and Datacenter Equipment’s/Devices • Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.) • Strong desktop support knowledge including hardware, software, and networking concepts • Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds • Good knowledge of MAC OS, IPAD and Android devices • Knowledge in windows Image build process and SCCM deployments. • Basic understanding of Audio/Video equipment and conference room setup • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations • Troubleshoot and assist end users with mobile device setup, activations and performance issues. • Handheld – Blackberry, Android & IOS support knowledge • Strong Customer service skills • Strong written and verbal communication skills Job Type: Contract Salary: $17.50 - $31.01 per hour Experience: • Customer support: 1 year (Preferred) • iOS: 1 year (Preferred) • Windows: 2 years (Preferred) Work Location: Remote

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