Position: Computer Support Technician (Hybrid) Job Description: Summary: The person in this position is part of Barr's Information Systems team and reports to the Helpdesk manager, providing support and service for internal computer users in all offices. Responsibilities include testing, repairing, and installing hardware; troubleshooting hardware and software issues for individuals; and installing and upgrading user workstations and phones. Minimum Qualifications: • Post-high school training in computer support, networking, or related field • 3 s of experience providing technical support directly to end users • Hands-on experience with administration and troubleshooting for Windows 10 and Microsoft Office 365 • Experience with troubleshooting, installing, and configuring Windows applications in a networked environment • Familiarity with computer hardware and internal components • Strong interpersonal and oral communication skills • Attention to detail, accuracy, and timeliness of results • Strong technical and problem-solving skills • Superior task management skills, including scheduling, prioritizing, and following up • Exceptional customer service orientation, including aptitude for assisting employees with a range of computer abilities • Ability to occasionally work outside normal business hours • Capable of safely lifting and carrying up to 30 pounds frequently • Ability to occasionally travel to other offices in the U.S. and Canada • Legal authorization to work in the United States without the need for sponsorship • Acceptable driving record Preferred Qualifications: • Experience with Power Shell scripting • Experience with Active Directory with Exchange • Related degree or certification in relevant field A hybrid work arrangement may be considered for this position. A hybrid work arrangement refers to splitting time worked between a Barr office and a home office. This position is/can be based out of Barr's Minneapolis (MN), Duluth (MN), and Hibbing (MN) offices.