About Press Ganey: Position Description/Overview: Press Ganey currently has an exciting opportunity for multiple Transcription Specialist roles. This is a remote position. This role supports the Survey Data Collection Department. The Bi-Lingual Transcription Specialist is responsible for typing written and audio comments from surveys into a database program. The individual will be responsible for maintaining an acceptable rate of speed and accuracy when typing comments and meet commenting performance standards.   Duties & Responsibilities:  • Read questionnaires to determine type of comment. • Inputs written comments from surveys into software according to established guidelines. • Maintain acceptable comment processing performance standards. • Maintain acceptable accuracy according to established guidelines (99.5%) • Maintain acceptable speed according to established guidelines (55 words per minute). • Performs other duties as may be appropriately required. Qualifications:  • Previous typing or data entry computer skills required.  • Typing speed of 55 words per minute is required.  • Must be able to read and interpret typed and/or handwritten text. • Must be able to work independently.  • The candidate must have high attention to detail.             Minimum Education: High school graduate or equivalent required All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position. Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.