In our first ‘In Conversation With…’ series interview of 2021, I sat down with Murray Lambell, who became General Manager for eBay UK last September in the middle of a global pandemic and the final throes of Brexit.

We wanted to find out more about the man who runs the marketplace which is the bedrock of so many UK businesses, his thoughts on the year just gone and the outlook for businesses trading on eBay in 2021.

Murray is a long time eBay users and in this interview tells of a lock down purchase he made from the same seller he bought from a decade ago. Good news, whilst the seller was great ten years ago, a lot has changed in the industry and Murray’s most recent purchase was a lot easier than back in the day – it was a big heavy item and shipping of this type of item has caught up with the ecommerce world.

We asked Murray about the impact of the pandemic, what’s happening with Brexit and what eBay for Business sellers need to focus on to be successful in 2021. Murray also talked about new tools launched in recent months as well as a hint for more to come in the future.

Perhaps most interesting, Murray a