Etsy Sellers Lose Their Collective Minds over Plaid Verification Error - EcommerceBytes
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The seller linked to a thread on the Etsy discussion boards titled, “Plaid Told Etsy Unable to verify my bank account”:
“I did the whole Plaid nonsense about a week ago and linked my bank directly to Etsy (kicking and screaming mind you) and just got an email telling me that Plaid was unable to verify the bank info and to log in and fix it.
”
Etsy posted an announcement on the Technical Issues board to say the company was investigating the issue:
[INVESTIGATING] “We couldn’t verify your bank account information” email sent to verified Sellers
Hey all,
There’s a team looking into what caused some Sellers who have already verified their bank accounts to receive an email saying they were not verified.
I’m going to lose my mind if this prevents me from getting my weekly deposits when we’ve done nothing wrong and there’s no issues with my bank account.
Sellers had been upset about the new requirement last month because the vendor Etsy selected to aid in the verification process, Plaid, required sellers to enter the password of their bank account, which many felt was an unsafe practice.
A seller wrote to EcommerceBytes this evening: “After we VERIFIED our bank accounts weeks ago with “Plaid”.
“I log in to fix it and the box won’t let me open it to “re-enter bank details” to start the process over.
Tons of us just got notice our Bank Acct is not Authorized.
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