Etsy Gives Sellers Til End of October to Update Return Policies - EcommerceBytes
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Sellers can also read more information in the Shop Policies page, “How do I Set Return Policies on My Listings,” where it explained, “If you have an existing shop-level return policy, we took the current policy you had set for your shop and applied it to your individual listings.
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Sellers discussed the change on the Etsy discussion boards, where one seller explained they liked that sellers could now adjust the return policy with a separate return policy for each individual item, but they listed several drawbacks.
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“If you ask me is a huge problem because it’s going to make my return policy look way more restrictive than it really is.
If you sell hygienic items such as earrings or intimate clothing items, you can only choose “no returns” and cannot specify the reason, nor can you quantify it with requiring original, intact, sealed packaging.
The new policies only allow for “accepts returns” or “no returns”.
“Almost all my listings offer OPTIONAL personalization,” the seller explained.
I know I’m not the only one who offers optional personalization within their listings, and allows for returns of non personalized items.
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