How eBay is ramping up AI use in ecommerce behind the scenes - VentureBeat
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“We are a two-sided marketplace,” said Mekel-Bobrov, saying that eBay must equally weigh the needs and wants of both their seller network and their buyers.
Particularly, getting AI infrastructure to a scale that they want and in real-time, requires “tremendous amounts of infrastructure, both hardware and software,” said Mekel-Bobrov.
Many sellers are not used to such advanced tools; it is imperative to “help them take it to the next level as the world is evolving, as ecommerce is evolving,” said Mekel-Bobrov.
Preparing for the metaverse
With a full-scale metaverse on the horizon, a “new consumer paradigm” is emerging and it is not unlike the initial advent of AI, said Mekel-Bobrov.
Meanwhile, the widespread democratization of AI will require more education and investment across the board, said Mekel-Bobrov.
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