eBay Sacrifices Usability for Sake of Mobile-Desktop Consistency - EcommerceBytes
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Sellers continue to find fault with eBay's new "unified" listing tool, but eBay remains committed to rolling it out to all users.
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Other sellers who also found themselves suddenly migrated into the new listing tool this month began discussing it on the eBay discussion boards on September 8th.
In his presentation, Pete Thompson reviewed some of the projects he had worked on, included seller tools such as a unified listing tool and the ability to add video to listings.
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eBay Forces Sellers into New Unified Listing Tool" (April 22, 2022) - " (April 22, 2022) - Link to EcommerceBytes Blog post
Excerpt: "Sellers report eBay is forcing them to use a new listing tool that they say makes the job of adding items for sale more difficult.
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eBay Works on Mending New Listing Tool but Hits a Snag" (June 5, 2022) - " (June 5, 2022) - Link to EcommerceBytes Blog post
Excerpt: "Sellers have pleaded for weeks for eBay to fix its new listing tool foisted upon them last month, and last week, they reported signs of improvement in the tool.
"The CEO said eBay was delivering a better user experience for buyers and sellers, citing videos in Stores; a new image listing tool; and a unified listing experience that has begun rolling out.
Seller Abstains from Listing Since Launch of New eBay Tool" (July 14, 2022) - " (July 14, 2022) - Link to Letters to the Editor blog post
Excerpt from seller's letter: "I was just hoping (and what seems like thousands of other full time sellers) you could shed some light in the fact that it's been 3 months now since eBay forced the new unified listing tool on a portion of us.
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